I had a serious emergency. After a 7 hour power outage because of wind, my fridge came back on but wasn't cooling. I texted these folks on Sunday night and by Monday afternoon, they'd fixed my issue. Crucially, I sent them my model number and Bobby was able to buy the parts needed before he got here so it was a one and done appt. Bobby was a thoughtful and thorough technician and I would definitely use him and his company again.
When I called to make the appointment, I was treated graciously. When the technician texted me that he was on his way, it was much appreciated. He examined my Samsung Dryer and advised me the best repairs to have done. Then Abe came back when he said he was going to with all the needed parts and replaced what was needed. There’s even a warranty. I decided to have my clothes washer looked at as well because the buttons were not working properly. Abe was patient and thorough. I would definitely recommend this company.
Called early Monday morning, and received same day appointment. Bobby arrived within the two hour window quoted to me. He was able to diagnose what needed to be done for fridge that had stopped cooling. Before he left, the part was ordered and he provided me with the day and time I could expect the repair to be completed. On Wednesday he actually arrived two hours earlier than promised and made the repair in a very timely manner. I was extremely pleased with the repair call and now have a fully functional fridge. Will definitely use this company again. Thank you, Bobby!
Our dryer began making a loud squealing noise. I reached out to 4 different companies during normal business hours and they were the only ones to respond to me. That instantly earned by business. They quickly scheduled us for service for the next day. Abe texted prior to arrival and Vicki even called to give me an ETA which was incredibly helpful because I had to leave work to meet him at my home. Service was completed quickly and I found the pricing to be very reasonable. Between the service that Abe provided as well as the prices, I will be a repeat customer!
Abe came and he diagnosed the problem and updated me on the options, ended up drainage pump was out, not draining water and drum needed repairs.(grinding noises).I've opted to buy a new machine,But appreciate his input. It cost $89 for the diagnosis. Will use again.SG
They returned my initial call promptly even though it was the weekend. Service was scheduled for Monday and Abe arrived on time. He was professional, courteous and polite. He efficiently determined the problem and the repair was completed in 30 minutes, I was extremely satisfied and would recommend A-High Tech to anyone needing repair service. I will use them again.Kathryn Goss1.9.2023
Great service!! Abe did an outstanding work getting my dryer fixed and running fast. My particular dryer was an older complicated item that was not easy to fix. Would highly recommend Abe and A-High Tech Refrigeration and Appliance for any repair needs.
Needed a dryer repair and was quickly able to get Abe out for a service call and a repair the next day. Abe was great, identified the issue and fixed it! Appreciate the warranty they offer as well for peace of mind.
It is so frustrating to be without a dryer! This company was able to come in such a timely manner and fixed the dryer effortlessly!! So kind, polite & friendly. They went above and beyond to fix the dryer. I couldn’t be more pleased that I had them service our appliance. I will not call anyone else. The price was absolutely reasonable as well. Very knowledgeable and there to get the job done and have your appliance working again so you don’t miss a beat. 5 stars all the way. Thank you for helping!!
We read the great reviews on the A-High Tech Company and on the Technician Abe… he was Awesome repairing our dryer!! Abe was on time, very professional, excellent customer service, and very thorough. We highly recommend and will use again!!
The technician was well prepared. I was asked the model number of my refrigerator before the repair visit. The technician brought the correct part based on his knowledge of typical repairs for my appliance. He replaced the motor. And used paper towels to clean up all the dirt and water in the fridge. Highly recommended.
Responded quickly to my call. Came out next day. Abe, the tech who handled the repair, was FANTASTIC! Explained everything. Answered all my questions professionally. Was thorough but didn’t waste time. Will be using this company again! Can’t praise them enough!
Something "very" minor "weird" was wrong with the dryer. Identified ONLY after Abe the Tech, checked everything...then he discovered the minor issue. He was so thorough. No charge, just service call fee.Super impressed. 💯%.
Bobby was very professional and diagnosed the problem immediately. He solved the problem with my refrigerator which was not getting cold enough. I was very happy and would recommend this company to anyone. It’s so nice to have a refrigerator that is cool again!
Bobby was excellent. Normally when one’s refrigerator stops cooling, it means one thing - a costly replacement. Bobby not only addressed the issue at a reasonable cost, but he also fixed other smaller issues with the unit that were not part of the repair. The unit was repaired within 3-4 business days of the original call which is more than satisfactory. Bobby and his company have my recommendation.
Abe was a true professional. He arrived and asked a few questions and was able to figure out what the problem was. He had the part in his vehicle and was able to resolve at a reasonable price. I would definitely use these guys again.
I had a electric dryer that wasn't drying our clothes. Gave this company a call for a second opinion, they were extremely friendly and very professional. Abe did a great job troubleshooting and found the issues. He was up front about costs and had repair parts on hand. Needless to say i'm glad I called this company for a second opinion, saved me from buying another brand new dryer. Did I mention drove about an hour to make this service call possible.
I could not be more pleased with my experience. They were the only ones in the area to be able to give me an appointment within 24 hours, and then their technician was very friendly and knowledgeable, and best of all he was able to fix my refrigerator in about half an hour!!! The fees were lower than other places as well for both the visit and repair, highly recommend!
We called the business for service and they were able to schedule us quickly. Bobby a technician, came out and was able to fix our fridge and freezer that needed a new compressor within an hour or so. Once he was finished he explained how the manufacturer will reimburse us for labor since it was still under warranty and provided the customer service number to initiate the reimbursement. 5 star service!